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Check out important information to related to COVID 19 and counselling sessions

COVID 19 Policies

Counselling Sessions

In person counselling sessions will be offered to those who meet the criteria, which are:

  • You have not travelled outside of the Interior Region during the 14 days prior to your appointment

  • You have been practicing physical distancing

  • You are not a close contact of a person who tested positive for COVID-19

  • You do not have a fever (a temperature over 100F)

  • You do not have any symptoms, such as:

    • dry cough

    • tiredness

    • aches and pains

    • sore throat

    • diarrhea

    • headache

    • loss of taste or smell

    • a rash on skin, or discolouration of fingers or toes

    • difficulty breathing or shortness of breath

    • chest pain or pressure

    • loss of speech or movement

You will receive two things:

  1. An updated informed consent policy to read and sign should you agree to the terms.

  2. A screening questionnaire will automatically be sent to you 2 hours before your appointment to complete.

What You Need to Know About In Person Appointments
  • Please arrive no earlier than 5 minutes prior to your appointment otherwise wait outside or in your vehicle.

  • Please head to the washroom first to wash your hands before coming into the space -

  • I will meet you in the waiting room to come into the office.

  • The furniture has been moved for the 2M for physical distancing.

  • I have ordered face shields and masks but they have not arrived yet. If you would like for me to wear a mask, please indicate so.  Face shields are available for purchase at cost (limited quantities are available).

  • Sadly, I can no longer offer tea or water during our appointments. Please bring your own beverages for the appointment.

  • Fresh sheets will be placed on the couch and everything will be sanitized between clients.

  • Although it will be a bit strange, we will slowly adapt to how in person sessions run.

214 - 3001 Tutt Street, Kelowna, BC  |  (250) 488-5684  |

214-3001 Tutt Street, Kelowna, BC | (250) 488-5684 |

 © 2020 Ashley Phillips Counseling. All Rights Reserved.